RETURN POLICY Last updated April 08, 2025 Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy. All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached. RETURN PROCESS To return an item, please email customer service at [email protected] to obtain an Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging  and the return form provided, then mail your return to the following address: Lovely Ancient Secrets 3064 #1423 Wake Forest Road Raleigh NC 27609 United States. You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us. After receiving your return and inspecting the condition of your item, we will process your return or exchangepersonalized items < For defective or damaged products, please contact us at the contact details below to arrange a refund. Sale items are FINAL SALE and cannot be returned. If you have any questions concerning our return policy, please contact us at:984-206-9929 [email protected]